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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Daniel Kelley

April 4, 2023

1  out of  5 rating by Daniel Kelley
"I recently had a frustrating experience with Alejandra De La Torre’s office while trying to set up a new policy with my girlfriend. We were told by James, that we couldn't be covered because we weren't married. However, I called another State Farm office and received an instant quote without any issues. I also spoke with State Farm's corporate number, who confirmed that we could share a policy as well. I've been a State Farm customer for over 8 years and have never had an issue until now."

Carlos Alberto

March 30, 2023

5  out of  5 rating by Carlos Alberto
"I called State Farm to get a quote for vehicle insurance. James L. Helped me out and explained everything thoroughly and in detail. I was able to get a quote that fit my needs and budget. I was also able to get renters insurance. I would 100% recommend State Farm to any one needing coverage with a fair quote."

Diana Duran

March 30, 2023

5  out of  5 rating by Diana Duran
"Maria has been very helpful in assisting our growing business needs over the years. As a business we understand the importance of great customer service. We are very pleased to work with companies that share the same values. I highly recommend her and the rest of the team at Alejandra de La Torre's Office -State Farm"

Ian Uy

March 24, 2023

5  out of  5 rating by Ian Uy
"James is simply awesome! I was new with the US insurance process and James was patient and supportive all the way."

John Arlotto

March 14, 2023

5  out of  5 rating by John Arlotto
"Simply the best! Highly recommend. Alejandra and her team provide A+ service to their customers. I want to particularly praise Ms. Maria Hancock who is so amazing I have followed her to different State Farm agents over the years. And she and Ms. De La Torre really make a winning team. The rest of the staff are also phenomenal. I only go to them for all of my insurance needs."

Rebekkah Villegas

March 7, 2023

5  out of  5 rating by Rebekkah Villegas
"My husband & I met with Alejandra and she was extremely helpful with providing several different quotes for us. She was very detailed and made sure we understood everything. Not to mention, got us some pretty awesome rates. Also worked with James over the phone, he was very helpful as well and got our policies started quickly. I'm excited to be working with them!"

Justin Navas

March 1, 2023

5  out of  5 rating by Justin Navas
"Great customer service, very informative, helpful and friendly."

David Marrs

February 27, 2023

5  out of  5 rating by David Marrs
"Excellent customer service. James Lidgey is a superior representative. He understands that the process of changing your insurance companies is not something to be taken likely."

Alex Fuentez

February 27, 2023

5  out of  5 rating by Alex Fuentez
"James Lidgey helped me out while looking to replace my overly priced and under covered insurance. He was very thorough explaining my coverage and helped me get and awesome deal on my new home and auto insurance bundle. The service was absolutely great and the knowledge of this agent was unmatched from all of the other agents I spoke to when shopping with other insurance companies."

Andres Rodriguez

February 22, 2023

5  out of  5 rating by Andres Rodriguez
"Like a good neighbor, James was here! He helped me save money on my car insurance and had a wonderful chat with him. Best phone call experience I’ve ever had. Thank you James!"

Sara Shahid

February 21, 2023

5  out of  5 rating by Sara Shahid
"Me and my fiancé were looking to get out of another insurance. James L, took care of us and he was so good to us, so patient and gave us recommendations and the total was very reasonable. He is very professional and the company is lucky to have him!"

Tamara Houle

February 13, 2023

5  out of  5 rating by Tamara Houle
"Great Insurance Company. Always very helpful and nice. James answered all my questions and assisted me in setting up additional policies. He also advised me with any discounts that were available, and made transactions so easy and convenient."

Ashley Cervantes

February 9, 2023

5  out of  5 rating by Ashley Cervantes
"James was so awsome in helping me switch my auto insurance over to statefarm. He was able to get me more coverage at a lower price then I was paying with my current auto insurance and he was patient and answered all my questions I had about insurance and coverage! Will be recommending James and the statefarm team to all of my family! Thank you so much!!"

Seth Hollingsworth

January 20, 2023

5  out of  5 rating by Seth Hollingsworth
"James is great and really helped move things along while merging my wife’s policies with mine."

Natalie Rhodes

January 20, 2023

5  out of  5 rating by Natalie Rhodes
"Everyone at Alejandra’s office is awesome! Their communication and speediness of getting tasks done is impressive. Special shout-out to James for working with us on bundling and updating our account details."

Amy S

January 12, 2023

5  out of  5 rating by Amy S
"Customer service is superb! James was so knowledgeable, professional, and willing to help me understand all the fine print. I always leave the phone calls with the representatives as if I was talking with a friend."

Kike 664

January 11, 2023

5  out of  5 rating by Kike 664
"Great service and good prices for insurance cars and very nice persons to make business with..."


January 9, 2023

5  out of  5 rating by S R
"I've been working with Maria in this office for several years now- and am always impressed with her professionalism, knowledge and kindness in handing my insurance needs. Her follow-up and communications skills are stellar- and I appreciate her candor and helpfulness!"

Nereida Hiatt

December 16, 2022

5  out of  5 rating by Nereida Hiatt
"Yasmine is absolutely amazing! she was so professional and helpful answered all my questions and pointed me to the right direction.Maria simplified and made it very easy to finalize my life insurance policy. I highly recommend them…"

LS fanatic

December 15, 2022

5  out of  5 rating by LS fanatic
"The procedure to purchase a policy was smooth. My agent James has always been patient and responsive to any questions I have had. More importantly, I save $20 per month compared with my previous policy from Allstate."

heather Bonilla

December 15, 2022

5  out of  5 rating by heather Bonilla
"Great Experience!!"

Sayda Alvarado

December 15, 2022

5  out of  5 rating by Sayda Alvarado
"Walked in for a quote. Immediately greeted by Yasmine who was very nice and professional. Got my quote and they were all very honest and helpful."


December 14, 2022

5  out of  5 rating by SLUMP X DRVGON
"Have been shopping around for awhile and after some research I ended up here with James. This place is super clean, neat and everyone is so very polite. All my questions were answered quickly and I never felt rushed. Also saved a bunch of money from signing up here. Thanks again James! Wouldnt hesitate to do business with these folks ever!"


December 13, 2022

5  out of  5 rating by Teri LIDGEY
"Knowledgeable and friendly staff! Great customer service."

Younes Halabi

December 13, 2022

5  out of  5 rating by Younes Halabi
"Alejandra is a great agent. Easy to work and very professional. She will go the extra step to help her clients. Highly recommend her."