State Farm® Insurance Agent Alejandra De La Torre

"This is quite new for me as I have never received a one star review for renewing a customers policy at a significant lower rate. Unfortunately, this customer had allowed their coverage to laps, resulting in a higher rate upon their return. However, based on their time with us, we are now able to offer him a lower rate. When the customers laps his coverage he mentioned he did not receive any of our mailers because he was out of town To anyone reading this, I encourage you to visit our office. We are proud to be one of the few companies, actively lowering rates while others are increasing theirs. We also make consistent effort to contact customers who missed their payments and follow up with any of their concerns. Our team has been together for over three years and while we have welcomed new members to support our growth, we remain committed to providing excellent service. Additionally, we have extended our hours to serve you better, now open until 7 PM and on Saturdays from 10 AM to 3 PM. "

"¡Gracias, Josías Zamora Lacosta! Apreciamos mucho tus amables palabras sobre Ivan. Nos alegra saber que te brindó un excelente servicio en español. ¡Esperamos verte pronto!"

"Thank you, Daniel, for your wonderful feedback! We're thrilled to hear that Ivan provided you with excellent service and made the process easy for you. We appreciate your kind words and look forward to assisting you again in the future!"

"Thank you so much for your kind words, Gilda! We're thrilled to hear that you had a professional experience and that our bilingual staff was able to meet your needs. Your recommendation means a lot to us!"

"Thank you, Harvey, for your kind words! We're thrilled to hear that James was helpful in assisting you with your insurance needs. Your feedback means a lot to us!"

"Thank you, John! We're thrilled to hear that you found James great and helpful. Your kind words mean a lot to us!"

"Thank you so much, Ashley! We truly appreciate your sweet review about our team and are thrilled to hear that you consistently receive top-notch service. Your support means the world to us!"

"Thank you so much, Michael! We're thrilled to hear that you had a great experience and that James was able to assist you. We appreciate your kind words and support!"

"Thank you, Anastasia! We're thrilled to hear that James was able to help you find the right coverage and save you money. We appreciate your kind words and look forward to assisting you again in the future!"

"Thank you so much for your kind words, Sofia! I'm thrilled to hear that James was able to provide you and your family with such a positive experience. Your recommendation means a lot to us, and we’re here to help anytime you need assistance with your insurance needs!"

"Thank you so much for your wonderful feedback, Alexa! I’m thrilled to hear that James was able to provide you with exceptional service and help you save money while getting better coverage. We appreciate your recommendation and look forward to continuing to assist you in the future!"

"Thank you so much, Luciri! We're thrilled to hear that you had a great experience and that Ivan was able to you. We appreciate kind words about our team and our service. If you need anything else, don’t hesitate to reach out!"

"Thank you so much, Roxana! We’re thrilled to hear that Iván provided you with excellent service and helped you find affordable insurance. Your recommendation means a lot to us!"

"Thank you so much, Maria! We're thrilled to hear you had an excellent experience with our customer service and that we could assist you in Spanish. We appreciate your support! 😊🙌🏻"

"Thank you so much for your kind words, Jeff! We’re thrilled to hear that James provided you with such a positive experience. Your feedback truly means a lot to us!"

"Thank you, Jessica! We're thrilled to hear that Ivan was able to help you save money on your car insurance and that you found him helpful and informative. We appreciate your kind words!"

"Thank you, Emmanuel! We're thrilled to hear that Ivan was able to assist you so well with your quote and policy. Your recommendation means a lot to us, and we look forward to helping again in the future!"

"Thank you, Maritza! We're thrilled to hear about your amazing experience with Yasmine. She truly is a gem, and we're glad she could guide you through the process. Your kind words mean a lot to us!"

"Thank you, Claritza, for your wonderful feedback! We're thrilled to hear that Yasmine provided you with such patient and professional service. Your satisfaction means a lot to us, and we're grateful for your kind words."

"Thank you, Yadhiraa! We're thrilled to hear that Yasmine was able to assist you with your quote and answer all your questions. We appreciate your kind words and are glad to have you as part of our agency! 😊"

"Thank you, Juanita! We truly appreciate your kind words about Morgan. It's wonderful to hear that you found him professional, efficient, and patient. We're committed to providing great customer service, and your feedback means a lot to us!"

"Thank you, Alvin! We're thrilled to hear that you've been with us for 38 years and that Alejandra and our team, especially James, have consistently exceeded your expectations. We truly appreciate your loyalty and support!"

"Thank you so much, Mary! We're thrilled to that Ivan was able to assist you in finding the right plan. Your recommendation means a lot to us!"

"Thank you, Deyanira, for your wonderful feedback! thrilled to hear that Ivan provided you with such and kind service. It's great to know he was able to assist you in a way that made you feel comfortable. We truly appreciate your recommendation and look forward to serving you again!"